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Accela, Inc. VoIP Advantage for
Call Centers |
VoIP Advantage is a unique VoIP service offering that fundamentally reduces your communications expense by eliminating several connection points between your business facility and the major fiber-optic hubs over which your telephone calls travel.
This product is designed to meet the expanding needs of Call Centers generating Outbound traffic terminating anywhere in the world and processing Inbound TFN traffic without the need for expensive hardware in the country of origin or Point-To Point circuits between countries. |
| Accela, Inc. and TeleBlock® |
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Accela, Inc. is the only ITSP that has taken the necessary measures to be certified by Call Compliance as entirely compatible with TeleBlock®.
Accela, Inc. knows that our clients need to have the best protection possible against Do Not Call violations. Accela has taken on the task to integrate our worldwide VoIP network to be TeleBlock® compliant. Due to this broad approach whether you choose to utilize our Global VoIP Network, deploy our soft Dialer, we are providing our customers with the failsafe level of compliance they need to survive state and federal Do Not Call scrutiny.
Call Compliance's patented, multi-award-winning TeleBlock® Do-Not-Call Blocking System is the first and only blocking product that automatically screens and blocks outbound calls in real-time against federal, state, wireless, third party and in-house Do-Not-Call lists.
As a veteran Internet Telephony Service Provider, Accela recognized the growing requirement to be VoIP compatible with the TeleBlock VoIPBlock Product. Accela’s soft switch engineers enhanced the VSX code base to be interoperable with Teleblock.
This accomplishment and Accela’s global footprint gives your company the ability to make crystal clear calls around the world with features, functionality and cost saving never previously available.
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The conversion to VoIP is made leaving all current calling equipment, personnel or procedures in place. Our service is focused on not only saving you money but most importantly improving the quality of your communications.
Our network is comprised of only Tier 1 internet providers, SS7-equipped redundant termination partners and “best of breed” endpoints, gateways and servers. Your calling operations will be monitored 24 hours/day and seven days/week using our proprietary management and alert systems.
Our team of professionals has implemented these systems in high-volume calling environments worldwide.
We appreciate that each call center environment is unique and we are eager to meet with your team so that a customized proposal can be prepared for your center.
Our experience has been a complete conversion from traditional circuit-based calling environment to VoIP in 90 days or less, and savings that commonly exceed 40%. There are certain circumstances that allow the transformation to take less than 1-2 weeks.
Our services allow us to create additional efficiencies for you in handling caller ID and web-based near real-time network and usage monitoring.
We are offering the benefit of our unparalleled experience in this field and deliver a turn-key, single source solution that can be saving you money and begin improving your businesses bottom line.
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| 24/7 tech support provides
around the clock network
monitoring and response |
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