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VoIP Enabled Contact Centers
• Crystal clear, reliable calling
at up to 40% off of your
current calling plan
• No single points of failure
for maximum possible up
time via redundancy
• 24/7 tech support provides
around the clock network
monitoring and response
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Accela’s Hosted IP PBX
• Single source solution
including internet access,
local and long distance
• The latest in voice mail,
auto attendant, conference
and PBX features
• Immediate, superior
deployment with unparalleled,
on going savings
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Accela’s Soft Dialer
• Web based/remote access
to list management and
integrate with most CRMS
• Tri tone, Voice mail,
Invalid number detection
with call recording available
• Real-time monitoring
available for training and
supervision purposes
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Federal Regulation Call Compliance
• Accela’s global VoIP network
is certified with TeleBlock®
• Accela network soft switches
have proven 100% effective
with Teleblock®
• Accela’s customers offered
access to a failsafe level of
compliance to adhere to state
and federal “Do Not Call” laws.
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